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  • Communication and Collaboration are Key while Working Remotely

    Chris Marlar, Vice President of Supplier Services from ScanSource
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    Recently, I was able to catch up with Mona Abou-Sayed—Vice President of Collaboration and Applications from Mitel. She brought me up to speed about how Mitel has answered the call for technology that keeps us connected during the COVID-19 pandemic.

  • Maximize your Revenue by Building a Full Solution around Microsoft Teams

    Sarah Leitner
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    Microsoft Teams presents a huge market opportunity for partners—but if you’re just selling the licenses, you’re missing out on potential revenue. Conversely, if you’re selling Teams-enabled hardware, but not selling the licenses along with it, you’re probably leaving money on the table.

  • How to Survive—and Thrive—While Working Remotely

    Jeff Nicoll, Vice President, Sales
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    During a recent Q&A, I had the pleasure of talking with John Brookbank—Vice President of Americas Distribution Sales for Cisco—about the company’s 70-billion-dollar business in the US, Canada, and Latin America, and how working remotely during the COVID-19 pandemic has affected both Cisco employees and customers.

  • Why Healthcare Technology is Never a Purchase

    Ansley Hoke
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    It’s a fair bet that no patient has ever gone to their healthcare provider and said, “I need to buy an x-ray” or “I’m shopping for casts.” People go to the emergency room, or make an appointment to see their doctor, because they have a problem. They might be experiencing pain, shortness of breath, fatigue, or another pressing issue. And while ultimately there will be payment for services and products, most medical professionals would never consider their patients to be customers. Rather, patients go to their healthcare provider, the medical expert, to diagnose and advise them of what they need to treat their symptoms, to cure their illness, and solve their problem.

  • Social Distancing or Physical Distancing? How ScanSource Employees Continue to Communicate and Collaborate Effectively

    John Harvey, Senior Executive Vice President, Worldwide Human Resources
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    Thanks to the widespread adoption of unified communications solutions, many of us are collaborating more than ever, just remotely. We’re swapping out in-person meetings for video calls and rely on cloud-based platforms to provide alternatives to in-person meetings. Given this new level of virtual connection, perhaps the more appropriate terminology is not “social distancing,” but “physical distancing”.